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Marriage, remote work, and remembering my favourite ticket 🎟

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Hey 🙃 It's been a while since the last newsletter. I took a few days off at the beginning of August t
 
August 16 · Issue #25 · View online
HelpDocs
Hey 🙃
It’s been a while since the last newsletter. I took a few days off at the beginning of August to get married and go on my honeymoon in Sweden, where I learned and experienced the concept of lagom. You can read about it here. 😄

Working as a remote team has also been on my mind a lot recently. I explored this on the blog, looking at the different types of remote teams, talking about why distraction is less of a problem when you work remotely, and debunking the myth that culture is harder to cultivate as a remote team.
I also took a moment to recall one of my very favourite customer support experiences (even if that experience did lead to me getting the sack 🙈🙊).
Jarratt wrote about his personal journey from programming noob to CTO. It’s a really great read, and makes me want to get back behind the code again.

As usual, I’ve also included a few of choice articles and videos we’ve stumbled across in our travels. 👍

Let me know what you think of all of these posts. Go ahead and leave a comment, Tweet at us, and remember to share it if you like it. 🙏
Catch you next time!
Matt 👋

📝 From the blog
Rediscovering Work-life Balance: What I Learned While Honeymooning in a Swedish Airbnb
Delusions of Culture: Making Remote Work as a Small Team
Stumbling to CTO: My Journey Becoming a Developer
Remembering My Golden Ticket Support Experience
Actually, Distractions Aren't a Bigger Problem for Remote Work
Not all Remote Jobs are Equal
💻 Product update
A Powerful New Text Editor and Dashboard for Everyone
🗞 What we've been reading
Customer Support Heroes: Chef-turned-support-manager Ade Mitchell reveals the secret sauce to boosting productivity at Veeqo | Geckoboard
Adam J. Kurtz: Perfect Isn’t Better - 99U
How to Help Others Without Losing Yourself by Roisi Proven - Mind the Product
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