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Time to walk bad customers out the door? 👉🚪

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On the whole your customers will do their best to try and solve their own problems. But out of the pe
 
June 24 · Issue #11 · View online
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On the whole your customers will do their best to try and solve their own problems. But out of the percentage of ones who do get in contact, you’ll get one or two bad eggs.
And we mean, unbearably bad eggs. 🍳
Ones who are just plain rude, and demand everything from you and your team. It makes your day go from good to a complete and utter train-wreck. 
The biggest side effect? The level of service you can give to your awesome, respectful customers plummets because you’re totally not in the mood to be nice and responsive.
So what’s the solution? You have to bite your tongue, of course, but do you ‘fire’ them? If so, how do you do that? And at what point does a bad customer become a big problem?
We’ve done a little digging for advice on how to handle bad eggs so you’ll know how to handle them for next time—and keep a cool head.
Jake & Jarratt

How to fire your bad clients and bad customers
How to Break Up With Abusive Customers
How to Handle an Irate Customer without Losing Your Cool
How to handle customer complaints effectively
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